How do I find potential donors?
Check out the blog for helpful tips to improve your classroom page and fundraise. When you login, the Teacher Dashboard also includes tools for reaching out to family and friends about your classroom’s needs.

How often should I update my classroom page?
To keep your classroom page current, we recommend updating your classroom page at least twice per school year with changes to your classroom needs and new photos. If you do not login to your classroom page for a year or more, your page may be deactivated due to inactivity.

Do my funds ever expire?

Teachers and school administrators who receive donations for their classrooms or schools through the Web Site are required to use those donations in a timely manner. For donations received on or after July 1, 2017, teachers and school administrators have one calendar year from the date of each donation to use those funds for the purchase of classroom supplies. Funds that are not used within this period of time will “expire” and will then be reallocated to another teacher, or to one of’s funds, at the sole discretion of

How do I order items for my classroom?
From your Teacher Dashboard, click “Go to Shop.” You’ll see a list of categories and vendors on the left side of the page. Choose your vendor, choose your items, add them to your cart, and begin the checkout process. You can review, edit, or submit the order using your donated funds.

Do I have to spend all my funds at once?
No, you may shop multiple times throughout the year if you wish.

What if I want to purchase something that costs more than my account balance?
You may pay the difference via credit card during checkout on

How do I return an order?
To return an order, contact the vendor directly using the email or phone number listed in the “Contact A Vendor” tab on the “Help” page. Be sure to let them know you placed your order through and have any packing slip available to reference your order number. Please note that most vendors have their own order number that differs from the order confirmation number you received from; refer to the packing slip of your shipment for the vendor’s order number.

Can I have something sent to my home address?
One of the ways ensures transparency is by only approving shipments to school locations. If you wish to place an order over the summer, please check with your school location, as many schools maintain administrative staff and the ability to receive packages over the summer.

What if I can’t find what I need? offers tens of thousands of items across a broad range, but we know that every teacher is unique and some classrooms will have needs beyond what may be available through our website. If you can’t find what you need, please email [email protected] and we will help you get exactly what you need for your classroom.

Who owns the materials I order through
Please see our full FAQ regarding our material ownership policy.

Update Account
How do I update my address?
The address listed on your profile is the one affiliated with your school in our database. If this is not the correct address for your school, please contact us at [email protected] to advise of the updated address.

How do I change my school affiliation?
On the “View Classroom” page, click “Edit.” On the edit page, click the “X” next to your current school, then start typing the name of your current school. If you don’t see your school on the list, email [email protected] for assistance


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